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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Aulds

Kimberly Aulds

November 19, 2024

5  out of  5
rating by Kimberly Aulds
"Rachel Shirley is our agent and she is the best in the business!"
We responded:
"Thank you, Kimberly! I'm so happy to hear that Rachel is providing you with such excellent service. We truly value her dedication and expertise. If you ever need anything else, our office is here to help. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Clinton Walker II

November 19, 2024

5  out of  5
rating by Clinton Walker II
"Kaela helped me yesterday with payment accounts because I had switched bank's. I enjoyed meeting and seeing everyone."
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Rambo

November 15, 2024

5  out of  5
rating by Rambo
"She was very helpful and very understanding, with an attitude like hers, that would draw in more customers! Someone who is positive and ready to do their job!!!"
We responded:
"Rambo, thank you for your wonderful review! I'm glad you found our service helpful and understanding. Your positive feedback about our attitude and readiness to assist means a lot. We're always here to help with any future needs you may have. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Travis Smith

November 14, 2024

5  out of  5
rating by Travis Smith
"IF you are looking to get car insurance in the Ruston area I highly recommend Ms Kim she was very professional and also got me the exact quote I asked for I highly recommend 10/10 ... Especially with sports cars .. give her a call she gon hook you up..."
We responded:
"Travis, thank you so much for your fantastic review! I'm really glad we could provide you with the exact quote you needed for your auto insurance, especially for your sports car. Your recommendation means a lot to us. If you ever need anything else or have more questions, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Kathy Cash

November 13, 2024

5  out of  5
rating by Kathy Cash
"I have been communicating with Jenny Mack & Susan Richardson at the State Farm Insurance Office in Ruston, LA. I was having an issue getting my statements e-mailed to me and Susan Richardson was finally able to solve the problem for me and got me reactivated. Both ladies have been most helpful and I sent them a message telling them , this is why I have been with State Farm for so long because of the AWESOME CUSTOMER SERVICE AND THEIR ATTENTION TO EVERY DETAIL . Thank you so much Susan and Jenny and Kim for all your help with my insurance needs. HAVE A WONDERFUL DAY"
We responded:
"Kathy, thank you for your wonderful review! I'm so happy to hear that Susan and Jenny were able to assist you with your statements and get everything sorted out. Their dedication to providing excellent customer service is truly commendable, and I'm grateful to have them on our team. Your loyalty to State Farm means a lot to us. If you need any further assistance, please don't hesitate to reach out. Have a fantastic day! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Antonio Williams

October 29, 2024

5  out of  5
rating by Antonio Williams
"She was very helpful and nice"
We responded:
"Antonio, thank you for your kind words! I'm glad to hear that you found our service helpful and pleasant. If you ever need further assistance, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Debra Boddie

October 25, 2024

5  out of  5
rating by Debra Boddie
"Sara has been very helpful with helping myself and my mother with new insurance coverage! Will definitely recommend her to others!!"
We responded:
"Sara and our office are so glad to hear that she was able to assist you and your mother with your new insurance coverage! Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Irene Garcia

October 21, 2024

5  out of  5
rating by Irene Garcia
"Awesome personality, great custpmer serv. Said would call me back within 20 min and she did."
We responded:
"Irene, thank you for your wonderful review! I'm glad you appreciated the prompt callback and our customer service. It's great to know that our team's efforts made a positive impact on your experience. If you ever need further assistance, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Melissa Kidder

October 20, 2024

5  out of  5
rating by Melissa Kidder
"I am always skeptical when it comes to insurance. However, Sara, brought an ease to such concerns. In fact she worked diligently with me and my family on getting us an affordable insurance that helps with all our needs. I never had an agent be patient enough to explain my coverage in detail. Highly recommend State Farm; specifically Sara with the Kim Dupree’s office."
We responded:
"Melissa, thank you for your wonderful review! I'm glad Sara could ease your concerns and work diligently with your family to find an affordable insurance plan that meets your needs. It's great to know she took the time to explain your coverage in detail. We truly appreciate your recommendation and are always here to assist with any future needs or questions. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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KIMBERLY BENTON

October 16, 2024

5  out of  5
rating by KIMBERLY BENTON
"I had the pleasure of working and meeting Kaela. She was very knowledgeable and informative. I have been with State Farm for many years and enjoy all the staff."
We responded:
"Kaela is indeed a valuable member of our team, and I'm glad you had a positive experience with her! We appreciate your loyalty over the years and are grateful for your kind words about our staff. If you ever need anything, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Ethan Broadway

October 15, 2024

5  out of  5
rating by Ethan Broadway
"Rachel was so helpful in figuring out the right insurance policy for me. She was so friendly and we had fantastic conversations. She made sure that we had everything we needed and I will definitely return to her for future issues."
We responded:
"Ethan, thank you for your wonderful review! I'm glad Rachel could assist you in finding the right insurance policy and that you enjoyed your conversations with her. We appreciate your trust and look forward to helping you with any future needs. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Alayna Brewster

October 15, 2024

5  out of  5
rating by Alayna Brewster
"Rachel was the coolest sweetest!!! Helped me get all my discounts and talked about PokemonGo haha!! Love her, feel like besties already"
We responded:
"Alayna, I'm so happy to hear that Rachel made your experience enjoyable! It's wonderful that she helped you get all your discounts. We truly value her and are glad she made you feel so welcome. If you need anything else, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Alisa Roberts

Alisa Roberts

October 15, 2024

5  out of  5
rating by Alisa Roberts
"Sara did a great job communicating our policy options and helping us select the right one! She was available to answer questions and quickly got all the details taken care of."
We responded:
"Thank you, Alisa, for your wonderful review! I'm glad Sara could effectively communicate your policy options and assist you in selecting the right one. It's great to know she was available to answer your questions and handle all the details promptly. We appreciate your feedback. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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ivette mendoza novelo

October 14, 2024

5  out of  5
rating by ivette mendoza novelo
"Kind people, very patient and understanding 🤗 Sonya is very helpful and takes care of your matters in no time! Thank you Sonya! 🙏"
We responded:
"Hi Ivette, Thank you so much for your wonderful review! We're so happy to know you found our team kind, patient, and understanding! 😊 If you ever need anything else, don't hesitate to reach out! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Victoria Coleman

October 9, 2024

5  out of  5
rating by Victoria Coleman
"Sara was an extremely helpful and patient agent. She ensured that I received a reasonable quote while also maintaining the coverage I needed. Her customer service skills are superb!!"
We responded:
"Victoria, thank you for your wonderful review! I'm glad to hear that Sara was able to assist you effectively and provide the coverage you needed. Her dedication to excellent customer service is something we truly value. If you have any further questions or need assistance in the future, please don't hesitate to reach out! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Queen Karma

October 9, 2024

5  out of  5
rating by Queen Karma
"Grand Rising,I had a delightful experience with Mrs.Heather. She was very compassionate, kind and just a wonderful spirit all around. I would highly recommend one to deal with her. Almost as if I’ve known her essence already Beyond grateful for her Thank you,have a blissful and wonderful new day🕊️🕊️🕊️🕊️"
We responded:
"Thank you for your wonderful review! I'm so happy to hear about your positive experience with Heather. Her compassion and kindness truly make her an invaluable part of our team. We appreciate your recommendation and are grateful for your kind words. If you ever need further assistance, please don't hesitate to reach out. Have a great day! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Pamela Killingworth

October 4, 2024

5  out of  5
rating by Pamela Killingworth
"Kim Dupree and her staff (especially Kaela) are phenomenal. I am SO thankful that my good neighbors were there for me this week!! I won't ever not have State Farm insurance!!!"
We responded:
"Pamela, thank you so much for your wonderful review! I'm happy to hear that you had such a positive experience with our team, especially Kaela. We're grateful to have been able to assist you this week and are always here to support you. Your trust in State Farm means a lot to us. If you ever need anything in the future, don’t hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of LAMONICA DIXON

LAMONICA DIXON

October 3, 2024

5  out of  5
rating by LAMONICA DIXON
"Heather was Great in helping us find good rates at a lower price."
We responded:
"Lamonica, I'm so happy to hear that Heather was able to assist you in finding great rates at a lower price! We truly appreciate your feedback and are grateful to have Heather as part of our team. If you need any further assistance, please don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Nancy Hannah

Nancy Hannah

October 3, 2024

5  out of  5
rating by Nancy Hannah
"Keri was very helpful very pleasant"
We responded:
"Nancy, thank you for your wonderful review! I'm happy to hear that Keri was able to assist you and make your experience pleasant. We appreciate your feedback and look forward to helping you with any future needs! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of BrownTown

BrownTown

October 3, 2024

5  out of  5
rating by BrownTown
"Very friendly and prompt service! Better prices than farm bureau. Ask for Sara. She’s awesome"
We responded:
"Thank you so much we appreciate you taking the time to write such a positive review!"
Profile photo of Kecia Fairley

Kecia Fairley

October 3, 2024

5  out of  5
rating by Kecia Fairley
"Came in today to review my current policies and was helped by Ms. Kaela! Awesome service, as she helped me to navigate the different types of coverage that would work best for me! Great service as usual!!"
We responded:
"Thank you, Kecia, for your wonderful review! I'm happy to hear that Kaela provided you with excellent service and helped you navigate your coverage options. We always strive to offer the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of steve rundell

steve rundell

October 3, 2024

5  out of  5
rating by steve rundell
"Sara was very helpful, she got the car added, sent me the binder with temporary ID card so I could do all the paperwork that day. Thanks Sara for your service."
We responded:
"Thank you, Steve, for sharing your positive experience! I'm glad Sara could assist you efficiently by adding your car and providing the necessary documents promptly. We appreciate your kind words and are always here to help with any future needs. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Kelly Goldsmith

Kelly Goldsmith

October 2, 2024

5  out of  5
rating by Kelly Goldsmith
"Thanks Sara for working patiently with me and explaining everything to be about my renter insurance I’m glad I made a great decision with your help for my family."
We responded:
"Thank you for the wonderful review, Kelly! Sara is fantastic, and we're glad to hear she was able to help you navigate your renter's insurance. We're happy to have been part of your decision-making process and are here to support you and your family anytime! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Muriel Ryder

October 2, 2024

5  out of  5
rating by Muriel Ryder
"Kari was so helpful. I appreciate that she made me feel at ease and answered all of my questions."
We responded:
"Thank you, Muriel! I'm glad Kari was able to make you feel at ease and answer all your questions. We appreciate your feedback and are always here to help with any future needs. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Jacqueline Staten

Jacqueline Staten

September 27, 2024

5  out of  5
rating by Jacqueline Staten
"Sarah is extremely good at her job. She work with me to get me exactly what I wanted. Thank you Sara so much for being patient and Kind to me. This world needs people like you."
We responded:
"Thank you, Jacqueline, for your wonderful review! I'm glad Sarah could assist you in finding exactly what you needed. Her patience and kindness are truly appreciated, and it's great to know they made a difference for you. If you need any further assistance, our office is always here to help. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"