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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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St Fin

August 9, 2026

5  out of  5
rating by St Fin
"Thank you Sara @ Kim Dupree fantastic response and effort in providing coverage with short turnaround time."
We responded:
"St Fin, we appreciate your feedback! I'm glad Sara was able to assist you quickly and effectively with your coverage needs. We are here to help if you need anything else!"
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Everette Harris

August 7, 2026

5  out of  5
rating by Everette Harris
"Good communication skills.\nGreat on the price"
We responded:
"Everette, I'm glad to hear that you appreciated our communication and found our pricing to your liking. We're always here to help if anything comes up."
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Frances Finley

August 7, 2026

5  out of  5
rating by Frances Finley
"Absolutely love Mrs Sara. She helped me so much and answered all my questions and concerns."
We responded:
"Thank you, Frances! We appreciate your feedback and are here to help whenever you need us. I'm really happy to hear that Sara was able to assist you and address all your questions and concerns. Thanks for choosing us!"
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Ashley Hinton

August 6, 2026

5  out of  5
rating by Ashley Hinton
"We have always had a great experience! Everyone is truly helpful and willing to do everything asked to make us happy. Sara did an excellent job helping us. She was very quick and on top of everything."
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm happy to hear that you've consistently had great experiences with our office. We always strive to be helpful and ensure everything goes smoothly for you. Let us know if we can help with anything else!"
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Peter Mathews

August 5, 2026

5  out of  5
rating by Peter Mathews
"Wish I could give more stars! Rachel was awesome and kind! I was new to the area, she made things as smooth for me as possible without me having to worry about one extra thing while moving! Super responsive and answered all my questions! Thanks everyone!"
We responded:
"Peter, we love to see reviews like yours! I'm so happy to hear that Rachel made your transition to the area easier and provided the support you needed. We always aim to be responsive and helpful. Let us know if we can help with anything else!"
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Misa Moo

August 4, 2026

5  out of  5
rating by Misa Moo
"Sarah did a wonderful job when I called to cancel a policy and set up a new policy for renters insurance. It was straightforward and quick. She was helpful, friendly, and attentive!"
We responded:
"Thank you, Misa! I'm happy to hear that Sarah made the process of canceling and setting up your new renters insurance policy so smooth and efficient. It's great to know she was helpful and friendly throughout. We're always here if you need anything else!"
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Jamie

July 24, 2026

5  out of  5
rating by Jamie
"Rachel was wonderful help!"
We responded:
"Jamie, thank you for taking the time to leave us a review! I'm glad you had a great experience with our team. We're here if you need anything else!"
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Shaterika Weathersby

July 23, 2026

5  out of  5
rating by Shaterika Weathersby
"My experience with Rachel at State Farm has been nothing short of exceptional. From the very first interaction, she showed a level of professionalism, patience, and genuine care that you don’t come across often in the insurance world. Rachel goes above and beyond to make sure every question is answered clearly, every concern is addressed, and every policy detail is fully understood. ❤️"
We responded:
"Shaterika, thank you for taking the time to leave us a review! I'm really happy to hear that you had such an exceptional experience with our office. We always aim to ensure our customers feel informed and cared for. Feel free to reach out if you need anything else!"
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Oler Wilson

July 13, 2026

5  out of  5
rating by Oler Wilson
"Rachael was an awesome agent very friendly and reliable"
We responded:
"Thank you, Oler! I'm glad to know you had a positive experience with our friendly and reliable service. We appreciate your feedback and are here to help with any of your insurance needs. Don't hesitate to reach out if you need anything!"
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samantha spillman

July 9, 2026

5  out of  5
rating by samantha spillman
"Sara was great! Helped me switch to State Farm effortlessly!"
We responded:
"Samantha, thank you for taking the time to leave us a review! I'm happy to hear that your switch to State Farm was smooth and easy. We're glad to have you with us. Feel free to reach out if you need anything else!"
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Earlanda Boswell

June 30, 2026

5  out of  5
rating by Earlanda Boswell
"The office associates at Kim Dupree -State Farm are always prompt and thorough. The best of State Farm!!"
We responded:
"Earlanda, thank you for taking the time to leave us a review! I'm happy to hear that our office associates have been prompt and thorough in assisting you. We strive to provide the best service possible. Let us know if we can help with anything else!"
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Joshua Elliott

June 29, 2026

5  out of  5
rating by Joshua Elliott
"My agent was very helpful and knowledgeable. I will be recommending her to anyone I know needing insurance."
We responded:
"Joshua, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and knowledgeable. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Kenliz Stearns

June 17, 2026

5  out of  5
rating by Kenliz Stearns
"Was excellent to work with explained everything thoroughly"
We responded:
"Kenliz, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience and felt everything was explained thoroughly. We're here to make things clear and easy for you. Let us know if we can help with anything else!"
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Nevermoore Ken

June 11, 2026

5  out of  5
rating by Nevermoore Ken
"Mrs.Rachel was amazing to work with! She was very patient, helpful, and took the time to explain everything thoroughly. She helped me find affordable insurance and made sure I understood all of my options and what I needed to do. She answered all my questions and made the whole process much less stressful. I really appreciate her professionalism, kindness, and excellent customer service and most importantly, patience. If I ever got more insurance put on again I would hope I have the honors of her helping me and guiding me again through the process. Thank you, Mrs.Rachel!"
We responded:
"This is such a wonderful note to read, Nevermoore Ken! Rachel is a magnificent asset to our office, and your feedback perfectly highlights her deep commitment to looking after our customers. She genuinely enjoys taking the necessary time to answer every single question, ensuring you feel completely comfortable with your auto and life policies from start to finish. Thank you so much for recognizing her exceptional courtesy, guidance, and dedicated care. We are truly grateful to have you as part of our Ruston State Farm agency!"
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Reese

May 21, 2026

5  out of  5
rating by Reese
"Customer service was amazing!! They helped get me insurance at a cheap rate in a speedy time!"
We responded:
"Hey Reese, thank you for the 5 stars! I'm happy to hear that our team was able to assist you quickly and find a great rate. We always aim to provide excellent service. We appreciate your support!"
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Laneshia Williams

May 13, 2026

5  out of  5
rating by Laneshia Williams
"Thank you Heather for giving me the best experience."
We responded:
"Laneshia, thank you for your wonderful feedback! I'm happy to hear that Heather provided you with such a great experience. Our team is dedicated to offering the best service possible. If you have any more questions or need further assistance, feel free to reach out!"
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Cole Blake

May 5, 2026

5  out of  5
rating by Cole Blake
"Being a young college student in Ruston I was unsure of how to handle insurance on my own but I came in here and was helped by Heather and she was wonderful, quick, and made sure to answer all questions I had"
We responded:
"Thank you, Cole! I'm happy to hear that your experience was smooth and informative. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Recovering Gracefully

April 27, 2026

5  out of  5
rating by Recovering Gracefully
"Heather was so kind and helpful. She had a bubbly personality and made sure that I had an affordable policy. I would definitely recommend this agency."
We responded:
"Thank you! I'm happy to know you had such a positive experience and found an affordable policy. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Kaylonna Dotson

April 27, 2026

5  out of  5
rating by Kaylonna Dotson
"Rachel was excellent and very knowledgeable with helping me to switch insurance policies and save money! I’m very satisfied with my new rate and I’m at peace with knowing that’s it’s affordable for me and my family"
We responded:
"Thank you, Kaylonna! I'm glad to know you're satisfied with your new rate and feel at ease with its affordability for your family. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Faith Anderson

April 21, 2026

5  out of  5
rating by Faith Anderson
"The team And Sarah at State Farm insurance were amazing. They really worked with me to get all the benefits of discounts possible and ensuring my home . They worked as a team when one was out the other one stepped in to explain to me the packages for insurance. They were friendly and helpful and very attentive to my needs and my new home.
Thanks again"
We responded:
"Thank you, Faith! I'm so happy to hear that Sarah and the team were able to assist you with your insurance needs and provide you with the best discounts. It's wonderful to know they were attentive and supportive throughout the process. We’re here for you anytime you need us!"
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Shimika Caldwell

April 8, 2026

5  out of  5
rating by Shimika Caldwell
"Racheal went over and beyond to get me a great policy and the coverage I needed. She was polite and professional and even told me about some coverage I might be interested in the future. Thank you so much"
We responded:
"Thank you, Shimika! I'm glad to know you received excellent service and found the right coverage. Our team is dedicated to ensuring you have the best experience possible. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Ja'lynn Corbin

April 7, 2026

5  out of  5
rating by Ja'lynn Corbin
"10/10 Highly Recommended!!! Trust me you won’t be disappointed"
We responded:
"Thank you Ja'lynn for your five-star rating. We appreciate the opportunity to assist you with your insurance needs."
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Glitz 'n Grind

March 30, 2026

5  out of  5
rating by Glitz 'n Grind
"Rachel was absolutely amazing and was patient with providing quotes for different cars during my car buying process! The staff was also extremely friendly when I walked in!"
We responded:
"Thank you for sharing this! I'm happy to hear that Rachel provided such excellent support during your car buying journey. It's great to know our team made you feel welcome when you visited. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ally McCorkle

March 26, 2026

5  out of  5
rating by Ally McCorkle
"I have been so happy with our experience with State Farm! Rachel helped us get set up with a home and auto bundle, and earned a lifelong customer. Her friendliness coupled with attention to detail made the whole process actually enjoyable, and I so appreciated her hard work at getting us the best price!"
We responded:
"Hey Ally! I’m so happy to hear that Rachel made setting up your home and auto bundle an enjoyable experience. It sounds like her attention to detail really helped you feel confident in your choices. Thank you for sharing your experience and for trusting us with your insurance and mortgage needs!"
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Alexa Smeltzer

March 13, 2026

5  out of  5
rating by Alexa Smeltzer
"This was the greatest decision ever to switch to state farm, Rachel was very helpful and very kind! if you ever want to get insurance make sure you get it through her! Thank you very much for the best offer ever!"
We responded:
"Thank you, Alexa! I'm so happy to hear that switching to State Farm has been a great decision for you. If you need anything else, feel free to reach out!"